Clean water

Serving Residents with High-Quality Water Service

Nature has given us a bountiful supply of water. Tryon Road Special Utility District (TRSUD) plans, manages, and delivers this precious resource to 2350 customers.

  • Our water service customers are located in northeast Gregg County, and a small portion of Harrison County located along FM 449 near the Gregg County-Harrison County boundary.
  • Our sewage service customers are located along US Highway 259 in the Hunters Creek Subdivision, Rambling Creek Subdivision, and University Business Park development.

 

Customers rely on us for plentiful, high-quality water service and uninterrupted sewage service.

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 January Water Bills have been mailed.  Please pay by February 10 to avoid late charges!

Attn. Customers:  Tryon Road SUD mailed a letter to all customers per mandate by the Public Utility Commission (PUC).  In summary, the letter states that during a hard freeze, like Snowmageddon in 2021, Tryon Road SUD cannot disconnect your water for any reason.  Also, if you incur a large bill due to the extreme weather, Tryon Road SUD is required to make a payment plan with any customer that requests it in writing.  If you have any further questions, please call our office.  
If you have an emergency, please call our office at 903-663-1447 to be connected to our answering service.  Please note if it is not an emergency and our operator is called out, your account is subject to a $50 service charge.     

Sewer Customers: Water usage in December, January, and February determine the 2023 sewer rates.

Sparklight and their contractors are working in our area for the next several weeks.  Please call our office immediately if you notice any low pressure/no water in your area.    

 

TRSUD Office will now be open from 7:00am-4:45pm Monday-Friday.  We will also be open during lunch!

 

2021 Consumer Confidence Report is now available. Please call our office for a printed copy.

→ New Rate Letter now available ←

Credit Card payment by phone is now available! 1-866-584-9915

Online payment is now available!

Pay Your Bill Online

*Credit Card payments will be charged a 4% convenience fee by the company providing the service for Tryon Road SUD.  You will need to have your account number and amount due for Online Bill Pay.

Due to recent updates by Heartland, our credit card processing company, Online Bill Payments may not work if you are using a cell phone.  Please use a computer if at all possible.

Please keep your meter box cleared off for your convenience and to ensure the ability to turn off meter in case of a water emergency.

For your safety and the safety of your neighbors, please keep all fire hydrants clear of any and all obstruction, including landscaping.

If you have any questions, please call our office!